Taking stock of the errant autorickshaw drivers, the regional transport offices (RTOs) will soon begin their crackdown on drivers refusing short distance fares.
“We will start a drive against those auto drivers who refuse short distance fares,” said V Pandkar, RTO official from Wadala.
An extensive drive like this was last conducted in September 2010.
However, commuters feel that such drives should be frequent. “There is no control over the rickshaw drivers, who blatantly refuse short distance fares, especially near railway stations,” said AV Shenoy, member, Mumbai Vikas Samiti.
The RTO officials agree that the problem occurs more frequently near railway stations because the driver waits for long distance fares.
“We are studying the areas where problems of refusal still persist before starting the drive,” said an Andheri RTO official, on condition of anonymity because he is not authorised to speak to the media.
Commuters are also irked with the behaviour of drivers, who do not stop when waived by a commuter even when the rickshaw is empty or drive off even when a person has partially entered the autorickshaw.
The RTO authorities are urging people to call their help line number - 1800-22-0110 - and register their complaints.
Of the total number of complaints, around 70% are against drivers who refuse to ply short distance.
Eight months ago, before the previous drive, officials said, the locations where the RTOs received maximum complaints were from Andheri, Ghatkopar, Bandra, Dadar and Borivli.