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Scrutinise agency from where you hire domestic help: Agency owners

mumbai Updated: Sep 20, 2011 01:56 IST
Prachi Pinglay
Prachi Pinglay
Hindustan Times
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When you are hiring domestic help, you must complete all security measures such as police verification as well as scrutinise the agency that is providing you with the domestic help, advise proprietors of such agencies in the city.

The murder of six senior citizens in the city over the past one month — at least two were killed by their domestic help; four cases have not been solved — has reiterated the need for care and caution while hiring domestic help.

“It is as much the employer’s responsibility as ours,” said Neha Kulkarni, manager at Powai-based Lilam Enterprises. “And even if they know a maid for several years, they should be careful about valuables.”

Many agencies that provide baby-sitting services, aayas, drivers, cooks and domestic help, said they insist on local references and also verify documents such as ration card and voter’s card.

“We insist on residential proof and cross-verify the native place address, which takes around a week,” said Shruti Shah, in charge of Manju Agarwal maid services in Kandivli. “We get feedback from clients regularly and also meet them with the maid to clear misunderstandings if any.”

However, as their clientele is spread across several cities, employers need to go to the nearest police station for verification on their own.

Inform the watchman or security personnel of your building when you appoint a new servant, recommend agencies.

Employers should also check the antecedents of the agency itself.

“Very often people keep changing maids and agencies for cheaper rates without verifying and visiting the offices,” said Rohinton Lakdawala, who runs NM Services in Fort.

Agencies advise that people should be careful when they go out of town.

“If an employer lets their domestic help stay over for a longer duration, the risk of thefts naturally increases. Agencies provide service rooms for maids when the employer is out of town,” said Kulkarni.