Around 1,000 families from Bandra and Khar have decided to shift from Reliance Infrastructure network to Tata Power. This comes after RInfra insisted on installing electronic power meters despite receiving numerous complaints about inflated bills.
On October 6, Hindustan Times reported how Khar residents had threatened to switch their power supplier if Rinfra continues installing electronic meters. Commenting on the issue, a spokesperson from Rinfra had said that the drive was mandated by a Central government order.
At a meeting on Wednesday night, around 32 societies decided to switch to Tata Power. “The residents will be completing the formalities in a few day,” said Aftab Siddiqui, chairperson of 33rd Road ALM.
“Every member of my society has agreed to switch to Tata Power. Reliance tried to bully us into installing those flawed electronic meters and this is a fitting reply.”
Sunil Wagh, Linking Road resident, claimed that his power bill went up by Rs 3,000 after the electronic meter was installed. “We are a family of five staying in a 1BHK house. Our bills have gone up from Rs 2,000 to Rs 5,000 after installing the meters. So, we decided to shift to Tata Power.”
Bandra resident Shiv Malhotra said switching to Tata Power is more viable. “After installing the meters, my electricity bill increased by Rs 5,000 to Rs 13,000 per month,” he said, adding that he going to place a proposal in his building to convince other members to switch to Tata Power.
A Reliance spokesperson said: "An agency appointed by the Maharashtra Electricity Regulatory commission has certified that all electronic meters installed by RInfra are within the specified accuracy range. Also, it is mandatory to replace the old electro-mechanical meters by electronic ones."
Siddiqui, however, claimed that Rinfra’s high-handed attitude in dealing with complaints have made its customers wary. "If they haven't resolved those complaints, how can we let them install these meters?" he asked.