Starting Monday, you need not go all the way to your civic ward office to pay taxes or renew licences. The BrihanMumbai Municipal Corporation (BMC), on Wednesday, approved the setting up of private citizen facilitation centres (CFC) across the city, where citizens can complete civic formalities for a fee.
Currently, each of the 24 ward offices in the city has one CFC run by the civic body, where citizens can avail of various civic services including paying taxes, obtaining and renewing licenses, and certificates of birth and death.
The BMC will now allow private players to run such CFCs at various places across the city — a move that is likely to benefit citizens.
Accordingly, in the first phase, citizens will be able to pay their property tax, water charges, collect licences of birth and death, and apply for or renew dog licences.
Businessmen can renew shops and establishments licences at these CFCs. Though the civic body has claimed that 500 CFCs will be coming up soon, till Wednesday only 18 CFCs had been registered.
Additional municipal commissioner Aseem Gupta said, “As soon as citizens go and make a payment at these centres, they will get a receipt and a message from the BMC confirming their payment.
Also, in case of certificates, citizens can pay an extra Rs5 and opt for these to be delivered at their homes.”
Deputy municipal commissioner (Information Technology) Prakash Patil said, “We have started registrations for these CFCs today and now that the standing committee has approved of them, a lot of them will register in the coming days. We will also be issuing advertisements to inform the public about the locations of these CFCs.”
Patil also said that these CFCs would be branded in a way that will give them a uniform identity.