The Brihanmumbai Municipal Corporation (BMC) is looking at developing an online integrated health care system, which will help patients get an appointment at approximately 200 civic hospitals, maternity centres and dispensaries online.
The BMC runs three major hospitals, 16 periphery hospitals in the suburbs and five specialised hospitals for tuberculosis, ENT, eye-care, leprosy and infectious diseases.
The tenders for the project have already been floated. The civic body is looking at starting the project from civic-run Sion hospital, followed by KEM and Nair hospitals.
The facility will subsequently be extended to all civic hospitals and dispensaries. The civic doctors will also get easy access to a patient’s medical history on the system, said senior civic officials.
“The project was initiated two years ago, but was stuck owing to many reasons. Last month, we had a meeting with all doctors and have started the process. We should be able to run it at Sion hospital in the next three months,” said a senior civic official, on condition of anonymity.
The official said the civic body has studied the model adopted by private hospitals to create the system.
According to officials, every patient will be identified with a unique identification number (UID), which will be given the first time a patient visits a civic hospital. With updated case histories available on the system, transferring patients from one hospital to another will be smoother.
While the data entry will be run by private contractors for a year, civic officials will get training to handle the system simultaneously.