Unsuspecting users easy target of cyber crimes | mumbai | Hindustan Times
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Unsuspecting users easy target of cyber crimes

Cyber crimes were of the opinion that one of the main reasons why phishing scams were rampant was that people were willing to easily divulge personal information despite repeated warnings from authorities. Puja Changoiwala reports.

mumbai Updated: Mar 25, 2013 03:05 IST
Puja Changoiwala

Cyber crimes were of the opinion that one of the main reasons why phishing scams were rampant was that people were willing to easily divulge personal information despite repeated warnings from authorities.

"Banks never ask for personal information through emails. Your mobile service provider will not call you on your phone from unidentified numbers for any information," said cyber expert Vijay Mukhi.

Mukhi said that in most cases most of the problem lies between the keyboard and the chair - the user.

A case in point is Shirish Sadani who not only replied to a fraudulent email but also gave out details of his mobile number phone number. In Sadani's case, the fraudsters either bribed someone in the provider's company to have his SIM blocked or simply approached one of their outlets with a fake proof of identity claiming that Sadani had lost his phone, opined experts monitoring such crimes.

Another cyber expert Vicky Shah said that in cases of speared phishing also known as smishing where people receive emails, text messages or phone calls, they should immediately verify with the authority concerned .

"If you receive a text message or email from someone saying that there is a problem with your bank account and that you should update details, you should contact the bank on the official number. If users are not vigilant, you cannot blame the bank or other authorities," said Shah.

Another problem, said experts, was that network providers do not check credentials of the person that approaches them to block the SIM card and nor do banks check the authenticity of people who withdraw amounts that are fraudulently transferred from the victim's account to theirs.