You can now send photos of open manholes, trash, dangerous trees to BMC | mumbai | Hindustan Times
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You can now send photos of open manholes, trash, dangerous trees to BMC

mumbai Updated: Jun 05, 2013 14:49 IST
Vaishnavi Vasudevan

After failing to produce satisfactory results last year, Brihanmumbai Municipal Corporation (BMC) is set to launch a better version of the pothole tracking system today.

This year, the tracking system has been expanded beyond just addressing pothole complaints. Citizens can now upload photographs of other civic problems that need immediate attention such as garbage strewn on streets, open spaces that are encroached upon, hazardous trees or open manholes.

Furthermore, the system will coordinate with all 269 road engineers in the city.

Starting this year, the software will also be available on non-Android phones including iPhones, Blackberrys and other smartphones.

“Each ward will be allocated a budget to fix potholes in the area. The amount will vary depending on the number of roads and size of the ward. The system will keep computerised track of money spent by every ward to fix each pothole,” said Aseem Gupta, additional municipal commissioner, BMC. The civic body has allocated Rs59 crore for pothole-filling this monsoon.

Last monsoon, BMC had received flak because of the shortcomings in the software, including faulty plotting of photographed potholes and a delay in meeting deadlines for repairs.

However, the new system, worth Rs57 lakh, will come in handy for citizens, claimed officials. “It will help address issues better since there will be a record of the complaints, ensuring action,” said a senior civic official.

The system will also include co-ordination with internal agencies such as hydraulic engineers, storm water drains, sewerage operations, etc.

“From this year, you can also upload videos. Contractors will now have to upload pictures and videos while fixing the potholes as well,” said Shantanu Kulkarni from Probity Soft, that created the software.

“While the proposals sound good, there seems to be no action. Even if we meet officials, they will shirk responsibility and ask us to upload pictures,” said Rajkumar Sharma, chairperson, Advanced Locality Management and Networking Action Committee.