Lack of professional attitude among the Lucknow Municipal Corporation employees has become a hurdle in progress in many fields including proper utilization of JNNURM (Jawahar Lal Nehru National Urban Renewal Mission) funds for city development.
It’s the time when the Centre wants the states to start sending their schemes for JNNURM phase II, but Lucknow has not yet send the completion certificates for the projects undertaken in the schemes earlier in phase I.
Keeping this drawback in mind, the LMC is making efforts to train its staff to become more professional and impart them training in capacity building as recommended under the JNNURM. This training will take place every Saturday.
Besides, such training will also help the employees improve their conduct towards common people who visit LMC for various tasks. The training will facilitate in handling the work professionally so that there is no delay. In the first phase of the training, all the clerical level staff would be trained to deal with public and handling official work.
Ironically, in the era when urban management is touching new height, the personnel engaged in municipal services are usually not trained, admitted the LMC officials. That’s why the performance of these workers while dealing with the common public is not satisfactory, according to reports. Additional municipal commissioner PK Srivastava says, in order to infuse professionalism and introduce a high standard of work culture among the LMC employees, the HRD experts would be called to train corporation employees as per JNNURM guidelines. “The corporation employees engaged in public dealing have never received any sort of training in their career. As such, they are not exposed to the real professional ethics of urban management. We want to address all these issues through this capacity building training as an initiative under JNNURM,” said PK Srivastava.
“Our plan is to hone the skills of the manpower available with us so that the gaps in our services to people could be plugged. Moreover, these employees would interact with noted HRD experts,” said municipal commissioner Rakesh Kumar Singh.
Meanwhile, the step is primarily being undertaken to fill the lacunae in JNNURM projects. Notably, state capital Lucknow figures as one of slow performing cities that have lagged behind in accessing JNNURM funds in a professional way.