In yet another incident of lift malfunctioning in the city, a 12-year-old boy was trapped in a lift for more than 30 minutes on Wednesday morning at Shipra Neo Apartments in Indirapuram.
The parents of the child have given a written complaint to the police against the builder of the society.
At 6.55 am on Wednesday morning, Rashvinder Singh stepped into the lift on the 9th floor as he was heading to school.
“He was on his way to the ground floor when there was a power outage. The lift stopped working. Generally when this happens, the lift first goes to the basement of the building and then goes to the floor it was headed to before. But this time, it got stuck between the first and the ground floor while on its way to the basement,” said Preetpal Singh, father of the child.
The parents immediately raised an alarm and called the security guards to open the doors of the lift with the emergency key.
“The keys did not work and the lift’s doors did not open. We then tried to open the doors manually but nothing worked,” said Preetpal.
“My child was screaming inside the lift and I was helpless. The police did not lodge an FIR, we have given a written complaint against the builder so such an instance is not repeated,” said Parminder, the child’s mother.
Residents have alleged that such incidents keep happening but the builder has failed to take any corrective measures.
“We have a log of all the occasions when the lift malfunctioned. In the past 20 days the same lift was repaired three times,” said Sandeep Gehlot, a resident.
However, according to the builder, the technical glitch could have been taken care of at the earliest if the residents had not tried to open the lift manually.
“We had sent the technician in the morning but by the time he reached, the residents had already forced the doors open, which resulted in a bigger fault. Moreover, as per the rules and regulations of using the lift, a child who is 12-years-old or below should be accompanied by an adult,” said Joginder Singh, senior manager, facility operations at Shipra Estate Limited.