Thousands of cab drivers attached with app-based cab aggregators Uber and Ola across Delhi-NCR went on a strike on Friday, putting residents and office-goers to trouble.
Noida residents and professionals struggled to commute on Friday due to lack of cabs and steep pricing.
Cab drivers have been demanding that their fare should be increased from the existing ₹6 per kilometre and around 300 of them staged a protest against Ola and Uber at Jantar Mantar in New Delhi on Friday morning.
The repercussion of the Delhi protest was seen in Noida and Greater Noida as well as hundreds of office-goers struggled to reach their office on time.
“Usually, when I use an app to book a cab, there are 10-15 cabs in the vicinity. But today, even after half an hour, I could not get a cab from Noida City Centre Metro station to Sector 62. I had to take an auto and ended up paying ₹100, which is double of what I pay every day,” said Urvashi Sinha, a Delhi resident working in Sector 62.
Many passengers complained of surge pricing by Uber and Ola.
“I usually pay ₹50 in a shared Uber cab from Sector 28 to Sector 63. But today, the shared cab price was ₹150, thrice the regular price. I had no option but to book one,” said Sudip Sahoo, a resident of Sector 28, who works in an IT company in Sector 63.
The worst hit were employees who had to travel to Greater Noida.
“I usually travel from Delhi to Greater Noida by cab as my company provides the fare. But today, there was no cab facility, so I had to use the metro and then take a bus to my office in Knowledge Park area. It took me three hours to reach there,” said Vijay Singh, a resident of Delhi.
A few cab drivers, who were seen ferrying passengers in Noida, said they were working outside their company contract.
“We have switched off our phone so that there are no requests for cab. We are ferrying passengers on our own today as we hardly earn anything with the existing rate,” said Sudhir, a cab driver at Botanical Garden Metro station.
Uber issued a statement saying the strike was an isolated incident. “A small group of people are disrupting the Uber service in parts of Delhi and there have been isolated reports of threats and intimidation. We are working hard to ensure reliable rides are available for everyone so that we can keep the city moving. We call on authorities to ensure the safety of riders and drivers,” an Uber spokesperson said.