Aimed at providing various services to the people in a time-frame, the 'Bihar Right to Service Act, 2011, will come into force from Monday, a top state government official said on Sunday.
As many as 50 services spread over 10 departments will be made available to the people under the Right to Service Act, the principal secretary (General Administration) Deepak Kumar told reporters here.
The applications of the people seeking various services will be fed into the computers and the applicants will be provided an unique identity number which the concerned applicant were peruse on the website of the general administration department for progress on their request, he said.
The applicants can also seek status of their application on by sending SMS on their mobile phones by typing 'RTPS space 56677', Kumar said, adding an applicant not having a cellphone can dial on a toll free number to seek an update on their applications.
However, it will take ten days to put in place the toll free phone facility for the RTPS applicants, the principal secretary (General Administration) said.
A software, called 'Adhikar' was under preparation to provide computerized application forms, he said, adding the RTPS assistants in all ten departments across 38 districts and all blocks throughout the states have been given special training for the purpose of providing the Right to Service Act to the people.