Here's what travelers had to say about the top 10 hotels that go above and beyond the call of duty to make their guests feel comfortable and pampered.
Akademie Street Boutique Hotel and Guesthouse, Franschhoek, South Africa: "Cathy, the owner, is just delightful and makes you feel so welcome. We went over to the main house every morning for the most amazing breakfast spread -- homemade granola, a fruit platter, cooked English breakfast if you wanted it, cereals... We were totally spoiled. And everyone treats you like family." (AFP)