The city’s numerous BPO firms are trying to find ways to let their employees fulfil their constitutional duty of voting in the Lok Sabha elections on April 10 while ensuring at the same time that business processes don’t suffer.
The firms are offering a range of options - from paid leaves and half days to flexible hours. For some, they will get leave on the election day, but for others, especially the staff manning the “graveyard shift”, it will be work as usual.
President and CEO of Hero BPO Sandeep Soni said that voting was a right, a privilege, and every citizen’s duty. “The reason to vote cannot be overstated. One citizen, one vote says a lot. Now with the general elections approaching, we have decided to give all the employees and the staff, whose shifts are in the morning and afternoon, an off on the day of the election. Hero BPO, being an international BPO, the night shifts here will go on in the same way. This would make sure that the employees of Hero BPO go out and exercise their responsibility to vote and the business doesn’t suffer,” he said.
The firm for the past few weeks has been educating and informing the employees, most of them being first-time voters, on how and why to vote. Meanwhile, there are employees who are willingly to work on election day after casting their votes.
“I don’t think we will get an off because I am with the web help department. And we don’t require any off also because our shift timings are after 2 pm. So we can easily cast our votes and come to work,” said Harita, an employee of Hero BPO, adding that she will definitely take part in picking the next government.
An official of a BPO named Sitel said they would provide half-day leaves to the employees or ask them to vote and then come to office. “Our major shifts start after 4pm. There are only 50 persons during day time including the house staff. However, we have asked all the employees to vote and then come to office,” said Sunil Sharma, a senior official from administration, Sitel BPO.
An official of another reputed BPO company said they are yet to receive any instruction from their offices. “Employees who have their voter ID cards would probably get a holiday. There are some who are migrants and are not registered here and therefore, would not require an off. The employees in the night shift can easily cast their votes and come. If we give off to all the employees, the company will run into losses,” said an official working with Concentrix, which was earlier IBM.