The Chandigarh district consumer disputes redressal forum has penalised the management of a gymnasium for closing down the facility without information, and directed to refund Rs. 8491 and pay pay Rs. 5,000 as compensation to Sector-33 resident.
Gaurev Kohli had moved the forum against Anytime India Fitness Private Limited's local and head office (House of Fitness Private Limited, New Delhi), saying that he had joined a fitness centre-cum-gymnasium of the firm by paying Rs. 8,491 as enrolment fee for 10 years in July 2010, and the monthly fee was Rs. 771, which he paid regularly. In May 2011, the gym was closed for one month for repairs, but it did not reopen. A public notice was issued on July 7, 2011, by the gym management that there was no reason for closing down the gym, and it said that it was a rumour that the gym had been permanently closed down. However, the gym never reopened. The complainant made many attempts to contact the management telephonically, but to no avail.
No one appeared on behalf of Anytime India Fitness, Industrial and Business Park, Phase 1, Chandigarh, hence it was proceeded against ex parte. House of Fitness Private Limited moved an application for striking out its name saying it had nothing to do with Anytime India Fitness; but the application was dismissed as none appeared on their behalf too.
The forum observed that the plea of House of Fitness, that it had no concern or dealing with Anytime Fitness India, stood disproved from the copy of a screenshot of Anytime Fitness available from its website.