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HindustanTimes Wed,17 Sep 2014

No headway in opening new centres to tackle crowd

Vivek Gupta, Hindustan Times  Chandigarh, February 12, 2014
First Published: 23:16 IST(12/2/2014) | Last Updated: 23:18 IST(12/2/2014)

There is still no headway in opening new locations for the convenience of vehicle owners, even as chaos continues to prevail at the offices of Registration and Licensing Authority (RLA).

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In the meeting held with the RLA officials on Wednesday, the vendor, Real Mazon India Ltd, appointed by the administration for the job of affixing high-security registration plates (HSRP) has sought another one week to submit the proposal of the new locations.

Opening of new locations has been hanging fire for over one month now, and with the vendor asking for another one week, setting up of additional centres to manage the overwhelming crowd will take at least two weeks due to further involvement of official process.

Sources said the vendor had also shown its inability to open 8-10 additional centres as demanded by the RLA.

Company's local head Satish Chandra said they would submit the proposal for five additional centres first and then gradually increase them to 10.

"Though we don't have any problem of manpower or additional fitting machines, we are unable to find low-rent sites for additional centres. However, we have several options in mind and will be able to submit the proposal to the RLA within a week," he said.

He said from Monday, the company would also increase its manpower in the existing three locations - RLA office in Sector 17 and its sub-offices in Sector 42 and Industrial Area: "We would almost double the capacity intake and open more counters to further felicitate the residents."

Meanwhile, strong reactions are pouring in from public regarding the lack of infrastructure.

Advocate Ajay Jagga said public would not tolerate two different yardsticks. "The RLA challaned people heavily when they got late in fixing HSRPs. Now when residents have started coming forward, the administration has failed to step up its infrastructure. The challan drive of the administration must be suspended immediately till new infrastructure is not added and old pendency is cleared," he said.

Residents speak

I visted the Sector-17 RLA office for the third time on Wednesday, and was still unable to get the HSRP receipt. There is complete mismanagement here. One counter is giving the registration slip and another is collecting fee. Both these jobs must be on the single counter.

Manish, Phase 3B2, SAS Nagar

Why isn't the administration using e-sampark centres for HSRP job? All three offices of the RLA are bursting at their seams with people waiting in queues from morning till evening. With this kind of rush, the administration must increase the additional counters immediately.

Atul Sharma, Sector 40, Chandigarh

It took me two days to get my HSRP affixed. When the residents are facing so much harassment, then why is the administration not opening its existing counters for seven days a week?
Ravi Kumar, Sector 10, Chandigarh

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