Punjab is the first state in the country to have successfully implemented the Right To Service (RTS) Act for providing time-bound and hassle-free delivery of services by various government departments, Dalbir Singh Verka, commissioner, Right To Service Commission, said here on Tuesday.
He said punitive action would be taken against erring officers for not providing services in a timebound manner. RTS commissioners SM Sharma, Iqbal Singh Sidhu and HS Dhillon were also present during the media briefing.
"The commission has imparted training to district-level officers and would conduct inspections in districts to identify erring officers," Verka added.
The commission is also imparting training to divisional commissioners, deputy commissioners, zonal inspectors general of police, police commissioners, senior superintendents of police (SSPs) and commissioners of municipal corporations. Verka stated that till February this year, more than 80 lakh people had availed of services in various districts under the Punjab RTS Act.