Punjab deputy chief minister Sukhbir Singh Badal on Monday directed the principal secretary, home, to create a separate cadre for community policing to ensure smooth functioning of saanjh kendras in the state.
Presiding over a review meeting on the functioning of saanjh kendras and governance reforms, the deputy CM said it was essential to have a separate cadre for community policing as frequent transfers and change of personnel disrupted the smooth functioning of the kendras.
He said once the new cadre was formed, personnel posted in it would not be able to seek transfer to others wings of the police department. He directed that this new cadre be constituted within a fortnight.
While getting feedback from officials of the IT (information technology) department as well as additional director general of police (ADGP) SK Sharma, who is in charge of the saanjh kendra project, Sukhbir directed that a special task force be constituted under the chairmanship of chief secretary Sarvesh Kaushal to integrate the delivery model of all 149 services given by the kendras.
Sukhbir also directed that governance reforms commission chairman Dr Pramod Kumar would be a permanent member of this committee, which would review the present delivery model and also suggest ways and means to improve it.
It was also decided at the meeting to digitise all back-end information to make the work of saanjh kendras easier and more efficient.
It was also decided that all five municipal corporations (Bathinda, Amritsar, Jalandhar, Ludhiana and Mohali) in the state would have special, well-equipped saanjh kendras with designated complaint centres.
The deputy CM also announced the formation of saanjh committees under saanjh kendras to empower citizens to get their disputes resolved immediately without any delay and without police intervention. He was informed that as many as 17,744 cases pertaining to women, children, economic and social problems had been solved by saanjh kendras during the current year.
Referring to proper implementation of 147 citizen-centric services under governance reforms, Sukhbir said the data of all departments would be digitalised by December-end so that the smooth delivery of these services could be ensured under the Right To Services Act.