The complaint redressal camp held at Shagun Palace on Friday boomeranged for the district police, as maximum complaints received were against the police. Majority of people attending the camp alleged that the police were not taking action on their complaints.
The camp also witnessed chaos as the dissatisfied complainants yelled at the cops demanding action on their complaints. Consequently, the police personnel removed some 'unruly' persons from the palace's compound.
Police commissioner Nirmal Singh Dhillon and additional deputy commissioner of police (ADCP) city 1 Nilambari Jagdale, along with assistant commissioner of police (ACP) (central) Deepak Hilori and ACP (north) Raj Kumar Jalhotra, were present at the camp to listen to the pleas of people and asked the police officials concerned to take appropriate action.
The police had organised the camp inviting people, whose complaints were lying pending in police stations of Division Number 1, 2, 3, 4, 6 and Salem Tabri.
ADCP Jagdale said around 200 complaints were addressed in the camp, adding that maximum complaints
were disposed of after the complainants and accused reached an accord amicably.
In some cases the police commissioner ordered to register an FIR, while around six complaints were those that needed proper investigation. For these, the police commissioner asked the ADCPs and ACPs to submit reports after inquiring the matter.
The ADCP said the police had invited complaints over petty matters that needed counselling, at the camp. These complaints were lying pending at the police stations concerned for a long time. She said maximum complaints that were addressed in the camp were regarding monetary issues, discord between landlords and tenants and marital issues.
She said such camps helped reduce the workload of the police, adding that the police would organise similar camps in future too.
The police had earlier held a complaint redressal camp at Division Number 1 police station on December 30 last. At this camp, 102 out of 128 complaints were disposed of.