Following the footsteps of Union railway minister Suresh Prabhu — who is receiving and resolving complaints of railway passengers through his Twitter (micro blogging site) account — the Ludhiana police have invited people to file their complaints on its Twitter account.
Residents can file their complaints by tagging the department’s Twitter handle: @ldhpolice.
“People can file their complaints regarding violence, domestic violence, public safety, problems faced by senior citizens, traffic problem, crime against children and women on our Twitter account,” said Jatinder Singh Aulakh, commissioner of police.
“People can also inform police about social events to be organised in the city. The officer will forward the complaint to police station concerned, and appropriate action will be taken after investigation.”
Aulakh said, “People can also post documents, pictures and videos in reference to their complaints. The step will decrease work pressure on officers and will also save time of people, who have to wait outside police stations.”
Ludhiana police have been operating their Twitter account for past one year to post advisories and achievements.
Police are also connected with people through their Facebook page. Even a mobile phone application ‘stree samman’ has been launched for women safety.