With an aim to time-bound delivery of services to all wholesale and retail chemists in Punjab, the health department is set to launch online facility for all type of applications of chemists in the state from December 15.
All applications related to sell licences will be accepted only online on the web-based application portal and the applications received by other means shall be rejected without assigning any reason from December 15.
The orders have been issued to all zonal licensing authorities and drugs inspectors not to entertain the applications applied by the applicant other than the online mode.
Apart from this, the applications with regard to change of jurisdiction or area, change of competent authority and all renewal cases will be taken only online. The applicants need not have to visit the offices of zonal licensing authority or drug inspectors, as they will be able to check the status of their applications on the website.
As per the process, the applicant has to upload all requisite documents as mentioned under the Drugs and Cosmetics Act, 1940 and then, a Food and Drug Control Administration (FDCA) number will be given to him. Then, the file will be moved to the zonal licensing authority (ZLA) concerned and if the ZLA fails to entertain the application in given time, he would not be able to work on the application as the system would get locked for him and he would have to approach his seniors in Chandigarh to allow him to open the system.
Similarly, drug inspector would check the documents and would move the file to seniors if the documents are found to be satisfactory, or else, the officers would have to inform about the objections made to the applicant online or on his contact number, which would also be time-bound.
If he fails to check the file within a time bound period, the system would get locked and he would have to approach the ZLA with a reason about the delay in checking the file. The applicant also has to submit a hard copy of the file with the office.
Apart from checking the status, the license would be delivered on applicant’s online address and the applicant would also be able to get a hard copy of the license from the department.
FDA commissioner Hussan Lal said the move was aimed to upgrade and strengthen the strong functioning of drug regulatory system and effective implementation of working in the department.
He said in Punjab, the drug inspectors have been asked to digitise the old records and a deadline have December 31 has been given to them. “They have been given laptops with internet facility,” he said.
The FDA also said the sample inspection reports would also be taken online and hence there would be no chance of mischief by any staff.
Jalandhar District Chemist Association secretary Rishu Verma welcomed the move of the department and claimed that it would save the precious time of chemists that they wastes by visiting the office to inquire about their applications.