Though the administration focusing on e-governance under its smart city project, the online registration facility launched by the PGIMER has failed to woo patients.
Though over 2,500 patients visit the premier institute every day, only 11, 000 have registered online since March 2015.
To encourage maximum number of people to use the online facility, the PGIMER authorities are planning to put up posters at the waiting areas, and press releases are being issued to make people aware.
“We appeal to people to register themselves online before visiting the OPD (out-patient department), so that they could get rid of standing in long queues. For new patients, the online registration is the best way to start with at the OPD counter,” mentioned an official PGIMER statement.
The facility is being provided in 14 OPDs - Advanced Eye Centre, dermatology, DDTC, ENT, general surgery, internal medicine, obstetrics and gynaecology, oral health sciences, paediatric medicine, paediatric orthopedics, paediatric surgery, plastic surgery, psychiatry and urology.
“Every day over 8,000-9,000 patients visit different departments, of which over 2,500 are new entries. If each of them registers online, it will not only save their time but help us to record the accurate data,” maintain the officials.
The first timers can register for a visit to a specified department on a chosen date in the next one week by logging on pgimer.edu.in.
“After filling in a small amount of information, a preregistration number is sent to the patient’s registered mobile number and email. By showing the number at the special registration counter at these departments, an OPD card, with a permanent registration number, will be generated,” explain the officials.
The registration number can be used for all subsequent visits to the hospital, irrespective of the department or the OPDs. If one fails to visit the OPD on the chosen day, he/she will have to re-register.
The PGIMER officials have requested people to register their mobile numbers, email addresses while logging online so that they could be contacted if necessary.
This will also allow the patients to access their test reports on the internet.
Manju Wadwalkar, public relationship officer, PGIMER, said, “Since people are not much aware about the facility, we have been planning to put up posters at the waiting areas.”