Online system to monitor complaints soon: Haryana CM Khattar

  • PTI, Gurgaon
  • Updated: Feb 04, 2015 19:54 IST

An online system along with call centre would be established to monitor complaints received at the CM's window and verify whether they have been resolved, Haryana chief minister Manohar Lal Khattar said on Wednesday.

Highlighting his government's achievements after 100 days of rule, Khattar said so far about 17,000 complaints have been received at the CM window, set up on 25 December last year with a view to redress people's grievances expeditiously.

The concerned officers have been given a month time to redress these grievances.

He said that out of the complaints received initially, responses have been given to 3,380 and action was being taken.

Khattar reiterated his government's commitment to provide clean, transparent, corruption-free administration and government for public welfare.

He said that till now the state was divided on caste lines but now we are running the government with the ideology of 'Haryana Ek- Haryanavi Ek' (One Haryana - United Haryanavis).

Attacking the previous Congress government, Khattar said corruption has been curtailed to a large extent now, and the vigilance department has registered so many cases in these 100 days, the number of which is more than the those registered during the last 10 years.

He expressed concerns about the loss of lives in road accidents and said that a Road Safety Fund has been constituted for which a provistion of Rs 25 crore will be made in the coming state budget.

He said that 50 per cent of the amount collected by police through challans will be used for road safety measures in the next year.

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