The district consumer disputes redressal forum here has directed the Oriental Insurance Company Limited (OICL) to pay Rs. 3 lakh to Sant Gopal Singh, the proprietor of Bassi Pathana-based Bhola Tyre Service, with 6% interest from the date of filing the complaint (December 12, 2007) till its realization, along with Rs. 5,000 as litigation charges.
Sant Gopal Singh had filed a complaint for the second time before the forum. His first complaint was dismissed by the forum on May 19, 2008, on the ground that elaborate evidence was required to decide the complaint and the forum had no jurisdiction.
The complainant then filed an appeal against the decision in state commission, which in its order of October 19, 2012 remanded back the complaint to decide on merit. After the state commission's decision, the complainant again filed the complaint before Fatehgarh Sahib-based consumer forum.
The complainant had insured the articles lying in his shop on August 8, 2005, for a sum of Rs. 3 lakh and paid Rs. 1,289 as premium to the OICL and the policy was valid from August 9, 2005 to August 8, 2006. On June 3, 2006, some people set the shop on fire and the articles in the shop were gutted. Sant lodged an FIR and passed on the information to the insurance company, which dilly-dallied in paying the amount insured. The forum decided the case in favour of the complainant.