Lok Sewa Club president PD Bansal said here on Saturday that in spite of tall claims by the union ministry to facilitate the supply of LPG cylinders and payment of subsidy amount through the adhaar card-linked bank account, domestic LPG consumers continue to face problems in this regard.
On the one side, the consumer has to wait for more than one month for a subsidised refill and, on the other side, he is forced to pay variable rates for the subsidised cylinders every time he gets a cylinder, he said.
Bansal said so far, cash memo slips bearing rates ranging from Rs. 1010, Rs. 1062 and 1075 have been issued by the LPG distributors and there is no prior information to the consumers regarding these rates also.
As a result, consumers have to face a huge difficulty in paying variable rates every time for a subsidised LPG refill, he added.
He said LPG dealers maintained that the revised rates for
subsidised LPG refills are intimated to them through e-mail by oil companies suddenly and they have no prior information about that. They are also receiving consumers' complaints on this, he added.
He said the consumer was also not getting the full rate paid for a subsidised refill through his bank account.
A consumer Baldev Krishan Sharma paid Rs. 1062 for a subsidised refill but he got credited Rs. 602.70 as subsidy in his bank account, whereas, he was eligible for Rs. 630 after the deduction of Rs. 432, the original price of the refill. In this way, Sharma lost Rs. 27.30.
Similarly, Gurmail Singh paid Rs. 1010 to get the same and he got credited Rs. 535 in his bank account. He was eligible for Rs. 578. Thus he had to bear a loss of Rs. 43 . Each consumer is facing the same problem.
Bansal said even LPG distributors and their sale officers have failed to provide proper information regarding the less subsidy paid to domestic consumers through their adhaar-linked bank accounts. Some say it could be because of variable VAT charges, while others maintain that the deducted amount could be bank charges, he added.
Whatsoever the reason, one thing was very much clear that the consumer was being duped by someone and a considerable amount of the consumer's subsidy was being eaten away, Bansal added.