Patients at Lord Mahavira Civil Hospital were a harried lot as no doctor was available at ENT OPD here on Saturday.
Despite paying Rs 5 as 'Parchee fee', the patients waited for 3-4 hours for the ENT doctors but they returned home without being examined.
Some patients waited outside the ENT doctors' room since morning but none of the hospital officials bothered to inform them if any doctor was available.
Balbir Singh, a patient, said, "I came to consult an ENT doctor but no doctor was available at the hospital. I waited for more than three hours. The hospital authorities did not even inform us about the availability of doctors."
"When the hospital staff issues 'Parchee' for examination then the authorities should deploy another doctor so that patients don't suffer," he added.
Roshan Lal, who was suffering from severe pain in his ear, said, "I came around 10am but I had to return without consulting a doctor. Other patients were also waiting outside ENT doctors' room."
When contacted senior medical officer, Dr RK Karkara, he said, "There are two ENT doctors at Civil Hospital. One was already on leave and the other became ill so none were available to attend the patients."
On being asked why no doctor was deployed for the patients visiting ENT OPD, he said, "A medicine specialist and I examined a few patients, who came to consult an ENT doctor."