The district police have made the process of getting police clearance for passport, character and service verification more people-friendly by introducing an SMS service to inform the applicant about receiving the application and contacting the applicant for spot verification.
Deputy inspector general (DIG) of police, Bathinda range, Mohneesh Chawla, held a meeting of senior superintendents of police (SSPs) of Bathinda, Mansa and Muktsar districts here on Monday and told them that from Monday onwards the people, applying for passport, character and service verification, would be sent a confirmatory SMS on the mobile number provided at the community police resource centre (CPRC) that their application has been received.
"The police officer concerned will contact the applicant within seven days of receiving the application and fix time to visit the applicant's residence. The resource centre will inform the applicant about the day the cops will visit his or her residence for verification. The documents are needed to be shown and verified in the presence of witnesses. The verification fee will be Rs 100 for which the visiting police official will issue a receipt to the applicant," said Chawla.
The DGP said, "After spot verification, the applicant will be informed about the status that his or her verification has been sent to the respective police office or the other office concerned. If the verification for passport is not cleared, the applicant will be asked to meet the superintendent of police (headquarter) or the assistant superintendent of police (ASP) concerned. The feedback regarding passport verification can also be sent to deputy chief minister-cum-home minister Sukhbir Singh Badal on the website http://www.punjabpolice.gov.in/dcm/feedback."
In cases of theft of vehicles or other items, the DGP said, if stolen items are not traced within 45 days, the case will be considered closed and the complainant would be issued a certificate in this regard so that he or she can claim the insurance amount in time.
He said that the Punjab police's human resource development and community police wing is also running a special campaign at the district-level CPRCs to increase coordination between the public and the police.