Northern sectors in Chandigarh continue to be ‘privileged’ as far as water supply, sanitation, encroachments or streetlights are concerned.
A look at the complaints received by the municipal corporation helpline number ‘155304’, launched in December 2012, has revealed that 90% complaints about these civic amenities are from the sectors that are south of Madhya Marg.
Even accounting for population differences, the number of complaints is an indicator that there is actually a difference in treatment the officialdom accords to the North and the South. Officials also claimed that under most heads, complaints from the northern sector run into high single digits only.
Among the most-affected areas are Sectors 22, 40 to 44 and Manimajra.
Over the past seven months (January 1-August 10), 5,000 complaints related to water supply were received from these sectors.
Over the past four years, 16,000 complaints have been received for water supply and sewerage from the same sectors.
Sanitation falls second with over 2,300 complaints in past seven months, where in past four years nearly 11,000 complaints have been received.
It was in December 2012, when MC launched its online grievance system for residents to register their complaints either by logging on to www.mcchandigarh.nic.in or osd_mcc@chdut. nic.in. Later in July 2014, the corporation also launched the toll-free helpline number ‘155304’ to receive complaints. Skewed distribution of water An MC survey in 2014 revealed that there was skewed distribution of water between northern and southern sectors.
While residents of northern Sectors like 2,3, 4, 5 and 9 were drawing 1,000 litres per capita per day (LPCD), those in Sectors 33, 34, 35, 36, and 49 were drawing only 400 LPCD.
As a result, southern sectors continue to face shortage of water.
The average domestic consumption per day by city residents is 250 litres as compared to 150 litres at the national level. MC officials admitted that the average domestic per capita consumption during winter and summer seasons was more or less the same.
Similarly, residents of southern sectors are the worst hit when it comes to insanitation.
Speaking to HT, Jagmohan Sharda, convener, Senior Residents Association, Sector 40, said “Residents of Sector 40 are deprived of civic amenities. Our ward tells the real story of underdevelopment with large heaps of garbage and non-functional streetlights. We feel we are not living in Chandigarh.”