Adhering to the state transport department's instructions, Vigilance Bureau and members of the Punjab Roadways, Ludhiana depot, conducted surprise checks in Punjab Roadways as well as PRTC buses.
During the check, upfront solution to some of the issues faced by passengers on the daily basis was also provided.
Vigilance Bureau superintendant of police Sandeep Goel and Punjab Roadways general manager Rashpal Singh Makhu, along with other members, of their respective departments conducted the checks by halting the buses at Katani Kalan near Chandigarh Road and thoroughly scrutinising them.
Rashpal Singh said the entire idea to conduct the surprise check was to identify if the transport norms were adhered to by the roadways and PRTC employees on service or not. It included checking if there were any irregularities in issuing/charging ticket, behaviour with the passenger on board, documentation of the vehicle and validity of driver/conductors' licences, first aid (medical measures) in place.
Singh said, "As per the state transport guidelines surprise checks will be carried out at regular intervals in future also."
During the drive, officials also interacted with the passengers to know their experience of travelling in roadways and PRTC buses and sought their suggestions to improve the quality of services.
Inpsector Rajinder Kumar, sub-inspector Paramjeet Singh and roadways members were also present during the drive.