Faridkot police have registered a case against an unidentified person on the complaint of Gurmeet Kaur, a resident of Faridkot, who alleged that someone had withdrawn Rs 4.76 lakh from her account using her ATM card.
Kaur alleged that on October 10, an unidentified person swapped his ATM card with hers when she went to withdraw money from the ATM of the State Bank of Patiala and later made withdrawals worth Rs 4.76 lakh from her account.
According to the police complaint, Kaur has a bank account in the State Bank of Patiala branch near KN Jain School. "I went to the ATM to withdraw money accompanied by my sister in law Mandeep. However, when the machine did not work; I sought help from a youth standing there who helped me withdraw Rs 20,000 and handed me the ATM card. After making the withdrawal, I had Rs 4.96 lakh as balance in my account," the woman said.
But when the complainant went to the bank to withdraw some money, the ATM card did not work and the bank officials informed her that it did not belong to her. Also, there was only about `400 balance left in her account by then.
Police have registered a case of cheating against an unidentified person and have started investigation into the case.
The case is a clear instance of customers ignoring instructions issued by banks. Banks always caution customers against seeking help while making any transaction in ATMs and sharing passwords. They also instruct customers to sign the ATM cards and subscribe to SMS alerts about their accounts.