The Dhanbad Municipal Corporation (DMC) on Wednesday set up two helpline numbers for residents to contact the civic body to get their neighbourhood water bodies where Chhath rituals are performed cleaned within 24 hours.
The civic body swing into action after test reports of the Jharkhand State Pollution control Board revealed that water in most of the ponds in the district were hazardous and warned residents not to perform Chhath rituals in the polluted water bodies.
Dhanbad mayor Chandrashekhar Agrawal said that though the DMC got ponds in the urban areas cleaned twice before and after the immersion of Goddess Durga and Kali and city residents can get water bodies in their neighbourhoods cleaned before Chhath festival by calling on the helpline numbers.
The DMC has set up a special cell for the calls on the helpline numbers–8862873566 and 9122622583.
After getting a complaint, the cell sends a special team to the particular spot for cleaning the pond within 24 hours. This is first time the DMC has set up helpline numbers for cleaning ponds on the occasion of Chhath festival.
Besides taking action on the calls, the DMC has deployed 20 additional workers for each the 55 ward councilors to get their neighbourhood pond cleaned ahead of the festival.
There are 83 water bodies in the urban areas of the district where Chhath rituals are performed by residents, said supervisor of the helpline cell Chintu Kumar.
Until now, the special cell has received more than 146 complaint and have cleaned 68 ponds, he said.
“The main problem is that villagers from non-DMC areas also lodged complaints on the helpline numbers for cleaning their ponds. The DMC squad faces a tough time in identifying whether the pond falls in the DMC area or not.”