One third of Brit workers have no trust in their senior managers, and the trend is more visible among those working in large public sector companies, according to a new study.Conducted by the Institute of Leadership and Management (ILM), the research has suggested that managers at larger companies trigger the least trust. In fact, workers have instilled far more confidence in their line managers than chief executives. Ever since the recession and expenses scandal, the reputation of businesses and politics has hit a low point, and thus local and national government bosses have become the least trusted positions.
Workers in the charity and retail sectors were found to trust their managers the most. The study showed that workers want their chief executives to show more ability and integrity, while line managers were expected to demonstrate understanding and fairness. ILM has claimed that their study has shown that high-up management is required to do more to win the trust of their employees. "Teams are more effective in a trusting environment, and people work better and harder if they trust their leaders,” Sky News quoted Penny De Valk, ILM's chief executive, as saying. She added: "For leaders, being good at their job is simply not enough anymore.
The more senior you are, the more gap between what you say and what you do... is amplified."