Are you bombarded with information about how to act on the Rs 500 and Rs 1,000 notes ban? Are you left confused?
A new Facebook Messenger bot, named New Money, is there to help you and guide you on how to get those old notes exchanged. Developed by smart messaging platform GupShup, which boasts of 4 billion messages per month, the bot explains the entire process of demonetization of currency and the reasons behind it. It even enables people to go deep and understand the issue in detail if they wish to.
At the same time, it can provide quick actionable answers to queries like how does one exchange the notes, deadlines involved, id proof required, where can old currency be used, ATM withdrawal limits, online transactions, what to do if the daily withdrawal limit is less for one’s usage, if one will have to go to bank in person to exchange of if they can send an ally.
However, the bot is not trained to answer questions which means you cannot converse with it. It is basically a button or option oriented bot that answers specific questions that developers felt would be frequently asked keeping in mind the notes ban.
Even if the bot is not self-intelligent, it calrifies most of the rumours about the ban and its effects.