Advertisement

HindustanTimes Sat,25 May 2013
RssFeed

Business Computing

Advertisement
Facebook: good for branding but bad for sales
AFP
September 27, 2012
First Published: 11:45 IST(27/9/2012)
Last Updated: 12:30 IST(27/9/2012)
Share more.
 comments   
File photo of a screen displaying logos of Facebook taken in Buenos Aires. AFP/Juan Mabromata
Research shows that Facebook can help build brands but, according to the latest online sales data, has little influence over people's buying decisions. As if you were in any doubt as to the power of Facebook to build brand awareness and create a buzz around a product, research published
this week by lab24 shows just how powerful it can be. The market research company's survey of 1,000 users reveals that the overwhelming majority of us think it is the best place to interact with brands, with 50 percent claiming that a brand's Facebook page is more useful than its website.

Yet, the same study revealed that 69 percent of people who like having brands on Facebook had liked a product simply because their friends do and that, most interestingly, 22 percent have admitted to being too embarrassed to like a brand that they often use, particularly if that brand is associated with diet and weight loss, health and wellness or adult entertainment, disproving the belief that people are happy to share everything about their lives on Facebook.

However, the latest Forrester Research study -- published on September 25 --  into what influences online transactions shows that despite our growing use of social media in every aspect of our lives, only one percent of transactions it looked at could be traced back to sites such as Twitter, Facebook or Pinterest.

According to Forrester, in the majority of cases, we have a clear enough idea of what we want to go straight to the website in question and buy it and, when we're not sure, we still value search above other forms of marketing or influence to make our decision.


Share more.
 comments   

comment Note: By posting your comments here you agree to the terms and conditions of www.hindustantimes.com
blog comments powered by Disqus

Advertisement
Review: Toshiba Kirabook

Last year, Apple added a visually stunning option to its MacBooks: screens with ultra-high resolution. These "Retina" displays reveal four times as much detail as any Windows laptop screen until now. Toshiba just released a new laptop line with a Retina-level display.

Google to add Galapagos Islands to Street View

Google has followed in the footsteps of Charles Darwin to gather images of the beauty and biological diversity of the Galapagos Islands for the Internet titan's online maps.

more »
How Flipkart broke India's online shopping inertia
It was meant to be a portal that compared different e-commerce websites, only there weren't enough of them in the first place to be compared. Thus was born Flipkart, making sure that online shopping would never be the same again in India.
Smartphones: Android trumps Apple, Windows edges up
Google's Android mobile system boosted its lead in the global smartphone market over Apple in early 2013, while Microsoft's Windows edged into third place, a survey showed.
more »
Advertisement
Advertisement
Copyright © 2013 HT Media Limited. All Rights Reserved