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Auditors question tech spend

Ask if spending billions on technology is the best way to deal with terrorism.

world Updated: Dec 22, 2010 00:46 IST

Before there were full-body scanners, there were puffers. The Transportation Security Administration spent about $30 million on devices that puffed air on travellers to "sniff" them out for explosives residue. Those machines ended up in warehouses, removed from airports, abandoned as impractical.

The massive push to fix airport security in the United States after the attacks of September 11, 2001, led to a gold rush in technology contracts for an industry that mushroomed almost overnight. Since it was founded in 2001, the TSA has spent roughly $14 billion in more than 20,900 transactions with dozens of contractors.

In addition to beefing up the fleets of X-ray machines and traditional security systems at airports nationwide, about $8 billion also paid for ambitious new technologies. The agency has spent about $800 million on devices to screen bags and passenger items, including shoes, bottled liquids, casts and prostheses. For next year, it wants more than $1.3 billion for airport screening technologies.

But lawmakers, auditors and national security experts question whether the government is too quick to embrace technology as a solution for basic security problems and whether the TSA has been too eager to write checks for unproven products.

"We always want the best, the latest and greatest technology against terrorists, but that's not necessarily the smartest way to spend your money and your efforts," said Kip Hawley, who served as the head of the TSA from 2005 until last year. "We see a technology that looks promising, and the temptation is to run to deploy it before we fully understand how it integrates with the multiple layers we already have in place like using a watch list, training officers at every checkpoint to look for suspicious behavior and using some pat-downs."

Some say the fact that the United States hasn't had another 9/11-level terrorist attack shows that the investment was money well spent.

But government auditors have faulted the TSA and its parent agency, the Department of Homeland Security, for failing to properly test and evaluate technology before spending money on it.

The government auditors expressed concerns that the TSA hasn't done good assessments of the risk, cost benefits or performances of other new technologies for screening at checkpoints.

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