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Thousands stranded after tech glitches delay flights in Oz

world Updated: Sep 26, 2010 20:05 IST

Thousands of passengers were today stranded at airports across Australia as technological
glitches hit the computer systems of two major airlines, shutting down their check-in systems.

Virgin Blue, the country's second largest airline, was the worst affected, with about 20 per cent of its flights cancelled across Australia and many others delayed by hours by
a problem that hit the airline's terminal check-in system.

"The manual check-in process has meant that our customers regrettably have been inconvenienced with delays and flight cancellations," the airline said in a statement.

Budget airline Jetstar had also been hit, with its check-in system going down twice for short periods, the 'Sydney Morning Herald' reported.

Virgin Blue spokesman Colin Lippiatt said investigations
were underway into what went wrong.

"There's sketchy information at this point in time. We understand it's a server issue, some sort of communication issue," he was quoted as saying by ABC News.

"We're looking into that with all our suppliers just to isolate what it is and get it up and running as soon as possible."

The report said Virgin Blue was forced to cancel up to 50 flights around Australia because of the computer problem.