Airport black-out: Fliers' nightmare lasts 4 long hrs
It was a nightmare for 1,000-odd passengers at the famed T3 terminal on early Sunday morning. With virtually no light inside the world's sixth-largest terminal, the passengers were forced to keep to their seats. Panic prevailed everywhere.delhi Updated: Aug 07, 2011 23:27 IST
It was a nightmare for 1,000-odd passengers at the famed T3 terminal on early Sunday morning. With virtually no light inside the world's sixth-largest terminal, the passengers were forced to keep to their seats. Panic prevailed everywhere.
Nothing moved those four hours. The washrooms were out of bounds, the restaurants stopped serving food and the coffee dispensers became silent. The power failure affected 168 check-in counters, 78 aerobridges at 48 contact stands, 72 immigration counters and 15 X-ray screening areas.
Unable to bear the suffocation, the passengers who tried to go out got a rude shock as the electronic doors too had stopped working. Those who reached the airport after 1.30am were not allowed to enter T3.
"We landed at 2.30am and there was no electricity. Once the conveyor belt started functioning at 5.30 am, the baggage of passengers from all flights got mixed up. We also lost four bags. It was only after 9.30 am that we came out of the airport," said Anita Verma, an ICCR professor who was in India with five students of Armenia on an education tour.
Airport officials made the best use of the UPS facility and managed to pack off some passengers to their flights till 2.10am. Once the UPS gave way, there was no movement.
"They call it a world-class airport but there are problems every few days. I reached the airport at 2am but could not enter it till 6am," said SP Singh, who had come from Punjab.
While the passengers had a harrowing time, Dial officials said they were making regular announcements about the power outage. "We checked all the lifts and wash rooms for stranded passengers. Extra seating arrangements were also made. Immigration officials cleared many passengers manually," DIAL officials said.
A technical committee has been formed to analyse the problem. "A problem in our backup system hit the main busduct, which has all the circuits. The faulty parts were identified and by 5.46 am, the entire terminal was back to normal," a Dial official said.