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All eyes on you at IGI airport

Every time you board a flight at the Delhi airport, you will be watched, that, too, on a giant screen. Sidhartha Roy reports.

delhi Updated: Jun 26, 2010 22:55 IST
Sidhartha Roy
Sidhartha Roy
Hindustan Times

Every time you board a flight at the Delhi airport, you will be watched, that, too, on a giant screen.

With the opening of the new Terminal 3 (T3) at Delhi’s Indira Gandhi International Airport in July, a new Airport Operations Control Centre (AOCC) will kick into action. Built next to the massive T3 building, the AOCC will have a 10X5 metre wall screen, where each movement at every nook and cranny of the airport will be monitored.

Both the AOCC and its video wall, private airport operator Delhi International Airport Ltd. (DIAL) claims, are the biggest in Asia.

The screen will hold 28 70-inch screens that display live CCTV camera feeds from all airport departments.

Each screen can display up to 25 multiple camera images, providing the AOCC the ability to display 700 images at one time. There will be up to 5,000 CCTV cameras installed in the airport that will provide the live feed.

The airport already has an AOCC, inside an old Air Traffic Control tower near the existing domestic terminals. The new AOCC is much bigger in size and better equipped to coordinate and monitor all information received from airlines, terminals and departments.

The AOCC is the ‘brain’ that controls all airport operations. It receives information from all the airport terminals, airlines, technical and operational departments and controls both operations and situational responses. It acts as an interface and control centre between all the departments and agencies at the airport.

The AOCC will have a central emergency and exigency telephone number — 3111 — which can be dialled by anyone, anywhere in the airport, including passengers.

It will be manned by staff from IT, airlines, ground handlers, Central Industrial Security Force (CISF) and operations staff from terminals.

The control centre will help in providing precise real time information on flight status to passengers.

Often a flight is delayed but the display continues to show that the flight is scheduled for on time arrival or departure.

The passenger has no way of knowing the status if the airline does not inform them.

With precise information about flight landings and take-offs available with AOCC, it can provide accurate information to passengers.

First Published: Jun 26, 2010 22:51 IST