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Gurgaoon: After mishap, Central Park-2 residents want damaged lift replaced

The residents of Gurgaon’s Central Park 2 said they stopped using the lifts for fear of a similar incident

gurgaon Updated: Apr 30, 2017 23:57 IST
Leena Dhankhar
Leena Dhankhar
Hindustan Times
On April 22, one of the lifts in the condominium developed a snag. A family which was inside the lift had a close call.
On April 22, one of the lifts in the condominium developed a snag. A family which was inside the lift had a close call.(Parveen Kumar/HT PHOTO)

The residents of Central Park 2, an upscale condominium on Sohna Road, have demanded that the damaged lift in the society be replaced by the developer at the earliest.

On April 22, the lift developed a snag, plunged and came to rest at the lower basement with a crushing thud. A family was reported to be inside the lift at the time of the accident. Luckily, they escaped unhurt.

However, voicing alarm over the incident, the residents demanded that the lift, which has stopped operating, be replaced as there are fears of more such incidents happening.

The residents said they are in panic since the incident and have even stopped using the other lifts fearing a similar mishap. They said the onus is on the builder to have the damaged lift replaced and give the confidence that they are safe.

“The incident was scary. Those who were in the lift at the time had a close call. The accident made us wary, as over the last few weeks, we have been avoiding the lifts to the extent possible. However, the kids and elderly have no option but to use the lifts. We can’t have the developer drag their feet in the matter. There have already been numerous breakdowns of lifts and they are often shut for maintenance. Yet, nothing has changed. Repeated pleas for urgent replacement of our lifts have gone unheard,” Neeraj Pathak, a resident.

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There are 400 families living in 9 towers of Central Park II. Each tower has two lifts, one for service staff and one for residents and visitors.

The residents said the lifts are 5-7 years old and have run into defects from time to time. They said the sheer number of complaints registered at the maintenance office bears testimony to the trouble that the lifts keep causing them. “The lifts have sub-standard parts. They were not even properly installed. This is why they could barely last seven years,” Archana Burman, another resident, said.

Many residents, who were shaken by the incident, said they stopped using the lifts and have been taking the stairs instead. “We need an urgent solution to this problem. The only way to restore our confidence in the lifts is to have them replaced with new ones. Over the last six years, the lift manufacturer has been saying they are in the process of fixing the defects and getting the lifts functional. However, the reality is that they are in a precarious state and a tragedy could befall us any time,” Sheilza Bhatia, a resident, said.

The developer, Sweta Estate, assured they are looking into the matter.

Rajesh Rustogi, official spokesperson, Sweta Estate, said, “Maintenance issues are usually catered to by the RWA. The RWA was formed in March 2013. The onus is on them to fix the damaged lift or replace them. We will get an audit done and look into the matter.”