Discom under fire again as Gurgaon residents suffer long outages
Residents of 17C said the discom officials refused to pick up the phone as they called to report power cutsgurgaon Updated: Jul 30, 2017 22:59 IST
The Dakshin Haryana Bijli Vitran Nigam has come under fire yet again as frequent power cuts continue to worry residents in many parts in the city .
Residents of Sector 17 C said 5-6 hour power cut is not acceptable and the DHBVN should fix the problem and apologise to consumers for failing to check faults.
Long power cuts on Friday night, between 6pm and 12.30am, caused resentment among residents and what came as an insult to injury was the response from DHBVN officials, as most did not pick up calls from concerned residents.
Satish Solanki, a resident, said, “I tried calling up the DHBVN officials till 10.30pm to know why such frequent power cuts are taking place and hoped that electricity would be restored by Friday night. But they put the phones in engaged mode to avoid us. This is annoying. Six-seven hour long power cuts at night when you need sound sleep is not acceptable.The DHBVN officials seemed least bothered by our plight. The state government’s claim of providing electricity 24/7 has fallen flat.”
“Your are bound to lose your cool when you are back home from office and find that power’s out. I had to spend the whole of Friday night without electricity,” Solanki said.
Gajraj Singh Sehrawat, another resident, said, “The cuts are happening very frequently and the DHBVN is doing nothing about it. The excuse of technical faults is ridiculous. We pay our power bills on time and want good service in return. We shouldn’t be made to suffer such long power cuts.”
Hindustan Times has been reporting on frequent powers hitting the city over the last four months.Sectors 15, 27, 28 and 45 and New Palam Vihar are among areas that have been hit the hardest.
Sanjiv Saxena, a resident of Sector 45, said, “The DHBVN must inform us in advance about cuts, so that we can plan accordingly. There are power cuts at least three to four times a day. This is disturbing and disrupts all our daily routine.”
OK Bharadwaj, a senior DHBVN official, said, “Technical faults are to blame for the power cuts. There was a long outage on Friday at Sector 17 and it was caused due to a short circuit. It took us a long time to locate the area where the fault occurred. But such faults do not happen frequently. We are doing our best to satisfy the need of consumers.”
First Published: Jul 30, 2017 22:59 IST