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Chinese airline ‘misbehaves’ with Indians, govt takes up matter with China

North American Punjabi Association executive director Satnam Singh Chahal wrote a letter to external affairs minister Sushma Swaraj, saying staff of China Eastern Airlines were misbehaving with Indian transit passengers.

india Updated: Aug 13, 2017 19:37 IST
Press Trust of India
Press Trust of India
Press Trust of India, Beijing
India-China,Doklam,Doklam standoff
China Eastern Airlines staff have been accused of misbehaving with Indian passengers.(REUTERS File Photo / Representational)

India has taken up with China a complaint filed by an Indian passenger alleging misbehaviour with Indians at the Shanghai Pudong international airport by the staff of a Chinese airline, a report said on Sunday. The airline has denied the allegation.

The matter has been taken up with the Shanghai Foreign Affairs Office of the Chinese foreign ministry and the Pudong airport authorities after it was brought to the notice of external affairs minister Sushma Swaraj, sources told PTI.

Meanwhile, China Eastern Airlines has denied the allegation saying that after checking related materials and the airport CCTV footage, it found news reports about the incident did not conform to the fact, state-run Xinhua news agency reported.

“Instead, the airlines employees offered meticulous service,” the airline said in a statement. It claimed that it was dedicated to providing quality flight service for passengers around the world.

Earlier, media reports said that North American Punjabi Association executive director Satnam Singh Chahal wrote to Swaraj alleging that he noticed that at the exit gate of the plane for wheelchair passengers, ground staff was insulting transit Indian passengers.

Chahal, who travelled on August 6 by a China Eastern Airlines flight from New Delhi to San Francisco, had to stop at Shanghai Pudong to catch his next flight of the same airlines for San Francisco. He said when he complained to concerned airline, he was shouted down by the official.

“I noticed from their body language that they were frustrated from the rising border tension between India and China,” Chahal was quoted as saying in the letter, apparently referring to the nearly two-month long standoff between Indian and Chinese troops at Doklam in Sikkim section.

Chahal even suggested to Swaraj to issue an advisory for Indian transit travellers to avoid transiting through China.

Last month, China had issued a safety advisory to its nationals in India to pay close attention to their safety and take precaution for their security to avoid being affected by prevailing anti-China sentiment.

First Published: Aug 13, 2017 12:27 IST