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Passenger sues LMRC for missing flight to Delhi 

Gaurav Tripathi, a passenger who missed his flight for Delhi due to the Metro train being stranded at Mawaiyya crossing for two hours on September 6, has now sued Lucknow Metro Rail Corporation.

lucknow Updated: Sep 29, 2017 16:05 IST
Anupam Srivastava
Anupam Srivastava
Hindustan Times, Lucknow
Lucknow Metro Rail Corporation,Multinational company,Delhi
(HT Photo)

Gaurav Tripathi, a passenger who missed his flight for Delhi due to the Metro train being stranded at Mawaiyya crossing for two hours on September 6, has now sued Lucknow Metro Rail Corporation.

In his petition submitted to the district consumer forum, he has accused Lucknow Metro Rail Corporation for showing apathy towards his problem and the situation which he faced.

Tripathi has claimed compensation of Rs 4.5 lakh ‘for mental tension and loss of professional reputation besides claiming Rs 20,000 as ticket fare which was rendered useless and the other ticket which he purchased due to missed flight. He has claimed another Rs 20,000 from LMRC for case expenses.

Tripathi said he has suffered a lot due to ‘unprofessional and apathetic’ attitude of Lucknow Metro and that’s why he was forced to file a case of compensation against them.

Tripathi said, “I work for a multinational company and was scheduled to take a flight to attend an important meeting in Delhi. My flight was at 8.30am. I purchased the ticket at 6am and boarded the train which halted near Mawaiyya for over 45 minutes. I was able to come out of the train from an emergency exit gate. After that I hired a chartered auto but my flight was missed. My commitment towards my client was not fulfilled because of metro snag. This affected my professional reputation in front of company bosses and client.”

First Published: Sep 29, 2017 16:05 IST