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Delhi restaurants to deny entry to angry customers. Welcome The Grump Meter

Restaurants in Delhi have installed The Grump Meter to tackle abusive, angry customers who often turn violent. The device will measure your anger levels. Too high, and you’d be denied entry!

more lifestyle Updated: Apr 01, 2017 20:25 IST
Abhinav Verma
Abhinav Verma
Hindustan Times
The grump meter,Rowdy customers,Restaurants
The Grump Meter will make sure that ‘volcanic’ guests do not get an entry. (iStockphoto)

They came, they clicked a selfie, cribbed and critiqued about the restaurateurs and finally picked a fight with the restaurant staff. Why did they do that? Because they can.

Meet the new age diners who walk in with their grumpy faces, not to eat but to simply pick a fight. To these volcanic customers, a restaurant is not a place to eat but a therapy session to dump all their frustrations and anger on poor waiters. And now Delhi restaurateurs have had enough of rowdy customers, also labelled as ‘Snowflakes’ who abuse them and break their stuff. To deal with the menace of snowflakes, few of the restaurateurs have decided to install The Grump Meter at their place.

The Grump Meter is a device that has the ability to determine your anger levels. Invented by a Japanese firm, it works just like a thermometer. It will rate you on a scale of 1 to 10. Those who score less than 5 will get discount. Those who get very high scores will not be allowed entry. Restaurateurs feel that the grump meter is their own version of Zomato, finally allowing them to rate and deal with snowflakes who also threaten them with fake negative reviews.

The Grump Meter is a device that has the ability to determine your anger levels. ( iStockphoto )

“It’s a great way to tackle customers who come looking to create trouble. It will help us avoid trouble at the restaurant,” says chef Sabyasachi Gorai, owner of Lavaash. “It’s time to level the playing field, for too long we got blackmailed by these irate customers but not now. Thanks to the grump meter,” says Inderjeet Banga, owner of Prankster.

Sumit Goyal, owner of Gastronomica, echoes the same. “Because of the grump meter, we offer food on the basis of the customer’s attitude towards us. If their rating on the grump meter is too high, we can simply refuse them entry now,” he says. Manish Sharma, owner of Molecule, adds, “We all want a peaceful dining experience. Hopefully, with help from the grump meter, we can have that now.”

Happy April Fool’s Day! This is an elaborate April Fool’s prank. There is no such thing as a Grump Meter, but we wish there was, as it would’ve made dining experience in restaurants much smoother.

First Published: Apr 01, 2017 11:57 IST

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