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Mohali MC, citizens can soon track sanitation with tech aid

Residents of SAS Nagar will soon be able to know when and where a safai karamchari (sanitation worker) is working in their locality. This will also mean you can report absence of the workers. All you have to do is download and register on the municipal corporation’s mobile app, called CRAMAT, short for Citizens’ Reporting and Mapping Tool, on your Android-based smartphone.

punjab Updated: Jun 03, 2016 16:00 IST
Shailee Dogra
Shailee Dogra
Hindustan Times
Mohali MC,city residents,sanitation

Residents of SAS Nagar will soon be able to know when and where a safai karamchari (sanitation worker) is working in their locality. This will also mean you can report absence of the workers. All you have to do is download and register on the municipal corporation’s mobile app, called CRAMAT, short for Citizens’ Reporting and Mapping Tool, on your Android-based smartphone.

Using the geo-information system (GIS) technology, once you click a picture of your area you would be registered and start receiving details of safai karamcharis in their area.

“Testing of the citizen-reporting system is in progress, and we’ll launch it within 15 days,” said Uma Shankar Gupta, commissioner, MC.

In the next three months, a geo-fencing system for safai karamcharis would also be in place, which would track realtime if they are in their assigned area or ‘beat’. The city has been divided into 700 beats. All safai karmacharis would get phones that would have the tracking technology; and once they enter or exit their beat, the supervisor would get a message.

“By the evening we will have a list of all safai karmacharis with details as to how many hours he or she was inside the beat area,” Gupta added. A GIS-based monitoring system is already in place for the city’s cleaning machines.

“With the help of technology, we are now able to monitor all sanitation operations (manual and mechanical) from a control room. Sanitation has improved,” added Gupta.

He also said CRAMAT would be made available on other mobile platforms such as iOS and Windows “soon”. Launched in 2013, CRAMAT can help you file a complaint 24x7; and the action-taken report is sent back as an SMS within a fixed timeframe, depending on the category of service.

In the long run, the MC plans to have sensor-based garbage points. “All vehicles of the MC are installed with a GPS, but sensors at garbage points will help us also monitor at what time garbage was cleared from the collection points. Whenever there is a delay, officials will be alerted and accountability would be fixed,” added Gupta.

First Published: Jun 03, 2016 15:59 IST