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Patanjali’s Kimbho app disappears from Play Store after user complaints

The revamped Kimbho app was downloaded over 5,000 times ahead of the official launch on August 27.

tech Updated: Aug 16, 2018 16:52 IST
Bolo Messenger,Bolo,Kimbho App
Patanjali had launched a trial version of the Kimbho app on August 15.(HT Photo)

The trial version of Patanjali’s Kimbho app has disappeared from Google Play store after users reported a number of issues, including problems in setting up profile pictures and poor user interface (UI).

Acharya Balkrishna had announced the trial version of the app on August 15 and asked users to give their feedback. He had also shared the link (inactive now) to download the app from Google Play store.

Downloaded over 5,000 times since it re-appeared on Google Play Store on Wednesday ahead of its official launch on August 27, first-time users reported problems while using the app. “Is this a joke? Worst UI ever, never seen something bad than this ….. (sic),” wrote one user.

“When I’m registering, it says ‘try later’. What’s this? Rubbish!,” wrote another.

After downloading the app, it asks for eight levels of permissions, including users consent to access photos, media and files; camera; contacts; calendar and events; make and manage phone calls; microphone; and send and record and send a view SMS messages.

The privacy policy of the app’s trial version states that the company will not sell or share personal information of users (such as the mobile phone number) with other third party companies for their commercial or marketing use.

However, it also added that it may share your personal information with third party service providers “to the extent that it is reasonable necessary to perform, improve, or maintain Kimbhoh Service”.

Kimbho app is no longer available on Google Play Store. (Screenshot)

The “swadeshi” app -- now with “end-to-end encryption” -- was hastily taken down in May due to the poor security and performance.

Kimbho -- a Sanskrit word for “How are you?” or “What’s new?” - is now equipped with “new and advanced features”, Patanjali Ayurved Managing Director Acharya Balkrishna said in a tweet this week, adding that the company was working towards sorting out the apps’ shortcomings before the official launch on August 27.

The app -- launched to take on Facebook-owned WhatsApp -- promises features such as chat, multimedia, voice and video calling, video conferencing and collaboration. ALSO READ: Developer updates Kimbho to Bolo Messenger: Patanjali says not official app

(with inputs from HT Correspondent)

First Published: Aug 16, 2018 16:52 IST