WhatsApp resumes after an outage in India, several other countries

A website that tracks social comments around trending issues said people were reporting issues from Italy, Saudi Arabia, Philippines, Germany, India, the US and Sri Lanka.

tech Updated: Nov 04, 2017 09:28 IST
HT Correspondent
HT Correspondent
Hindustan Times, New Delhi
WhatsApp,WhatsApp message,WhatsApp outage
The reason for the outage wasn’t immediately known.(Reuters File Photo)

WhatsApp users in India and several other countries experienced an outage of the messaging service on Friday, with customers saying they were unable to send or receive messages. The app, however, is back up after an hour-long global outage.

A website that tracks social comments around trending issues said people were reporting issues from Italy, Saudi Arabia, Philippines, Germany, India, the US and Sri Lanka. More details on the nature and cause of the outage weren’t immediately available.

“Earlier today, WhatsApp users globally had trouble accessing the app for about an hour. This issue has been fixed and we apologize for the inconvenience,” a WhatsApp spokesperson said.

Downdetector.in, website that tracks outages of internet services, reported a big spike in number of outages. According to its Live Outage Map, the service was down in parts of Asia including India and in a few European countries.

Another outage tracking platform, Outage.report, revealed more than 400 reports of WhatsApp outage. According to its heat map, southern and western parts of India were mostly affected.

Users were complaining about problems they were facing on Twitter.

A few users were able to see the funny side of the things.

We’ve reached out to the company for more information about the outage.

First Published: Nov 03, 2017 14:38 IST