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Pedestrians and shoppers walk past stores near Crawford market at night in Mumbai.(Bloomberg)

Class-action suits, mediation set to give teeth to consumer laws

Hindustan Times, New Delhi | By Zia Haq
UPDATED ON FEB 25, 2020 05:46 AM IST
Class-action suits, a legal tool widely used in western consumer markets such as the US, enable one individual complaint of a faulty product or service to be treated as an “interest group” of other people in similar circumstances.
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