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At present, this e-ticketing website of IRCTC has more than 6 crore active users, using it to book more than 8 lakh tickets daily. Around 83% of the total reserved railway tickets are booked through this online system.(PTI PHOTO.)

Railways launch upgraded IRCTC website, call it a ‘New Year gift’ for travellers

By HT Correspondent | Edited by Sohini Sarkar | Hindustan Times, New Delhi
UPDATED ON DEC 31, 2020 06:03 PM IST
The new website claims to have complete user personalization linked to the user login, such as the booking of meals, retiring rooms and hotels too have been integrated and can be directly booked along with the tickets.
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A man sanitizes railings in the premises of Taj Mahal after authorities reopened the monument to visitors, amidst the coronavirus disease (Covid-19) outbreak, in Agra, India.(REUTERS)
A man sanitizes railings in the premises of Taj Mahal after authorities reopened the monument to visitors, amidst the coronavirus disease (Covid-19) outbreak, in Agra, India.(REUTERS)

News updates from Hindustan Times: Celebs, religious leaders in govt’s Covid-19 vaccine strategy and all the latest news

By hindustantimes.com | Hindustan Times, New Delhi
PUBLISHED ON DEC 31, 2020 05:05 PM IST
Here are today’s top news, analysis, and opinion at 5 pm. Know all about the latest news and other news updates from Hindustan Times.
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IRCTC has a revamped website which will make ticket booking fast and easy. (File photo)(PTI)
IRCTC has a revamped website which will make ticket booking fast and easy. (File photo)(PTI)

IRCTC overhauls site, ticket booking facilities. Check new features

By hindustantimes.com | Edited by Poulomi Ghosh | Hindustan Times, New Delhi
UPDATED ON DEC 31, 2020 04:19 PM IST
The new site will be faster and will present all information to passengers on one page.
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Union Minister Piyush Goyal addresses a press conference, in New Delhi.(PTI)
Union Minister Piyush Goyal addresses a press conference, in New Delhi.(PTI)

Railways to enhance IRCTC’s e-ticketing website

By Asian News International| Posted by Mallika Soni | New Delhi
PUBLISHED ON DEC 25, 2020 02:57 PM IST
The Indian Railways is working to enhance user personalisation and facilitation of their e-ticketing website, along with enhanced features and simple design, the official press release said.
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The farmers, mostly from Punjab, Haryana and Uttar Pradesh, have been protesting against the three farm laws.(PTI)
The farmers, mostly from Punjab, Haryana and Uttar Pradesh, have been protesting against the three farm laws.(PTI)

‘Sent to all’: IRCTC denies mailing Sikhs on govt’s behalf amid farmers’ protest

By hindustantimes.com | Edited by Kunal Gaurav | Hindustan Times, New Delhi
UPDATED ON DEC 13, 2020 07:09 PM IST
According to several media reports, IRCTC has started sending out emails with a 47-page attachment titled ‘PM Modi and his government’s special relationship with Sikhs’.
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IRCTC is the only entity authorised by Indian Railways to provide catering services, online railway tickets and packaged drinking water at railway stations and trains in India. It was listed on the stock exchanges in October 2019 (Photo by Bhushan  Koyande/ HT Photo)
IRCTC is the only entity authorised by Indian Railways to provide catering services, online railway tickets and packaged drinking water at railway stations and trains in India. It was listed on the stock exchanges in October 2019 (Photo by Bhushan  Koyande/ HT Photo)

IRCTC offer for sale: Govt to sell 20% stake, subscription opens today

By hindustantimes.com | Edited by Poulomi Ghosh | Hindustan Times, New Delhi
UPDATED ON DEC 10, 2020 10:24 AM IST
The floor price for the offer shall be Rs 1,367. Today the sale will be for non-retail investors. On day two, the sale will be open to retail investors.
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Passengers at Mumbai central in Mumbai.(HT photo)
Passengers at Mumbai central in Mumbai.(HT photo)

IRCTC shares jump 16% as optimism grows over Covid-19 vaccine

By hindustantimes.com | Edited by Shivani Kumar | Hindustan Times, New Delhi
UPDATED ON DEC 04, 2020 08:24 PM IST
Compared to its 52-week low of Rs 774 hit during the market crash in March, IRCTC shares have risen 106% till date. However, it is still off its 52-week high of Rs 1,995, hit earlier this year.
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The Lucknow-New Delhi Tejas Express will remain cancelled from November 23 and Ahmedabad-Mumbai will remain cancelled from November 24.(HT Image)
The Lucknow-New Delhi Tejas Express will remain cancelled from November 23 and Ahmedabad-Mumbai will remain cancelled from November 24.(HT Image)

IRCTC cancels Lucknow-Delhi and Mumbai-Ahmedabad Tejas Express

By hindustantimes.com | Edited by Prashasti Singh | Hindustan Times, New Delhi
PUBLISHED ON NOV 17, 2020 02:13 PM IST
“The management has decided to cancel all departures of IRCTC Tejas trains due to low occupancy levels resulting from coronavirus(Covid-19) pandemic,” a statement issued by the railway company said.
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HT Image
HT Image

IRCTC to offer tourist packages

By Aroosa Ahmed | Mumbai
PUBLISHED ON NOV 11, 2020 05:11 PM IST
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Railway staff members distribute PPE kits to passengers before they board Tejas Express train.(PTI)
Railway staff members distribute PPE kits to passengers before they board Tejas Express train.(PTI)

Is senior citizen concession withdrawn? Has train fare gone up? All you need to know

By hindustantimes.com | Edited by Poulomi Ghosh | Hindustan Times, New Delhi
UPDATED ON OCT 22, 2020 12:21 PM IST
As regular passenger services remain suspended, regular fares and concessions stand partially suspended. But there has been no hike in fares, the railways has said.
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A man cleans the exteriors of a coach of India's first private train Tejas Express in Ahmedabad in this file photo.(Reuters)
A man cleans the exteriors of a coach of India's first private train Tejas Express in Ahmedabad in this file photo.(Reuters)

IRCTC’s Tejas trains resume services from today. Here are the safety protocols

By hindustantimes.com | Edited by Meenakshi Ray | Hindustan Times, New Delhi
UPDATED ON OCT 17, 2020 09:56 AM IST
The two Tejas Express services are the first set of trains run by a corporate entity, IRCTC, a subsidiary of the Indian Railways.
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FILE PHOTO: The logo of Amazon is pictured inside the company's office in Bengaluru (REUTERS/Abhishek N. Chinnappa)
FILE PHOTO: The logo of Amazon is pictured inside the company's office in Bengaluru (REUTERS/Abhishek N. Chinnappa)

Amazon India-IRCTC partnership: How to book train tickets on e-commerce platform

By hindustantimes.com | Edited by Karan Manral | Hindustan Times, New Delhi
UPDATED ON OCT 14, 2020 01:09 PM IST
The facility includes cashback on first booking, option to check seat and quota facility across all classes, option to check PNR status etc.
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With this new offering, customers will be able to check seat and quota availability across all train classes on the Amazon app, and use Amazon Pay Balance wallet to pay for the tickets.(REUTERS)
With this new offering, customers will be able to check seat and quota availability across all train classes on the Amazon app, and use Amazon Pay Balance wallet to pay for the tickets.(REUTERS)

Amazon India partners IRCTC to offer reserved train ticket bookings

By Press Trust of India| Posted by Susmita Pakrasi | New Delhi
PUBLISHED ON OCT 07, 2020 05:49 PM IST
Customers will be able to check PNR status for ticket booked through its platform. Customers paying with Amazon Pay Balance will also get instant refund in case of cancellations or booking failures, it said.
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All-round preparations are underway to ensure that the trains match expectations of people in terms of service levels besides safety and health protocols.(REUTERS)
All-round preparations are underway to ensure that the trains match expectations of people in terms of service levels besides safety and health protocols.(REUTERS)

IRCTC to restart Tejas trains from October 17 with safety protocols

By Asian News International| Posted by Susmita Pakrasi | New Delhi
PUBLISHED ON OCT 07, 2020 03:42 PM IST
IRCTC said it has conducted an extensive training programme to train its team of employees which has been told to follow standard operating procedures to ensure passenger safety.
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A health worker in a PPE kit collects a swab sample from an Indian railways employee for a rapid antigen Covid-19 test at New Delhi Railway Station.(HT PHOTO.)
A health worker in a PPE kit collects a swab sample from an Indian railways employee for a rapid antigen Covid-19 test at New Delhi Railway Station.(HT PHOTO.)

Railways permit cooked food to be sold at stations for the first time since Covid-19 outbreak

By HT Correspondent | Hindustan Times, New Delhi
UPDATED ON OCT 03, 2020 06:50 PM IST
The national carrier had so far allowed the sale of only packaged food across catering and vending units at stations. Food stalls across platforms had been shut throughout the nationwide lockdown imposed on March 25.
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IRCTC’s operations have been hit by the Covid-19 pandemic and subsequent lockdown.(Anshuman Poyrekar/HT File Photo)
IRCTC’s operations have been hit by the Covid-19 pandemic and subsequent lockdown.(Anshuman Poyrekar/HT File Photo)

Hit by curbs, IRCTC running at a loss for first time since inception in 2002

By HT Correspondent | Hindustan Times, New Delhi, New Delhi
PUBLISHED ON SEP 28, 2020 02:56 AM IST
Director of tourism and marketing Rajni Hasija said that the IRCTC had a sense of a drastic drop in passengers traffic as early as in January as many tourists cancelled their tickets on high-end trains.
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A train iatTamil Nadu’s Madurai station. (ANI Photo)(ANI)
A train iatTamil Nadu’s Madurai station. (ANI Photo)(ANI)

Indian Railways announces ‘clone train scheme’: All you need to know

By hindustantimes.com | Edited by Karan Manral | Hindustan Times, New Delhi
UPDATED ON SEP 08, 2020 01:35 PM IST
A ‘clone’ train will run as an alternative to an actual train and ferry waitlisted passengers of that train to their destinations.
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The ministry said the planned investment will come to around Rs 30,000 crore, the rakes will need to be manufactured in India, and the private entity shall be responsible for financing, procuring, operation and maintenance of the trains.(HT PHOTO.)
The ministry said the planned investment will come to around Rs 30,000 crore, the rakes will need to be manufactured in India, and the private entity shall be responsible for financing, procuring, operation and maintenance of the trains.(HT PHOTO.)

Private trains to begin plying by 2023, will have competitive pricing: Railways

By Anisha Dutta | Edited by Sohini Sarkar | Hindustan Times, New Delhi
UPDATED ON JUL 02, 2020 08:18 PM IST
The Railway ministry on Wednesday began the formal process to allow a private company to run trains on 109 routes -- a process that aims to, for the first time, open up one of the government’s most prominent enterprises that has in recent decades been outpaced by the demands of a rapidly growing economy.
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Several former contractual employees who were handed the termination letter took to social media to seek intervention by railway minister Piyush Goyal. (HT photo)
Several former contractual employees who were handed the termination letter took to social media to seek intervention by railway minister Piyush Goyal. (HT photo)

After ending services of 500 contractual workers, railway says order on hold

By Anisha Dutta | Edited by Ashutosh Tripathi | Hindustan Times, New Delhi
UPDATED ON JUN 30, 2020 08:03 PM IST
The decision to end the contracts is currently under reconsideration by the IRCTC board.
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The IRCTC, in a letter, dated June 25, informed all its zonal offices that there was no requirement for these contractual workers under the present circumstances and they be given one month notice and their contracts terminated.(PTI)
The IRCTC, in a letter, dated June 25, informed all its zonal offices that there was no requirement for these contractual workers under the present circumstances and they be given one month notice and their contracts terminated.(PTI)

IRCTC keeps order to terminate over 500 catering supervisors in abeyance till further notice

By Press Trust of India | New Delhi
PUBLISHED ON JUN 30, 2020 02:08 PM IST
The hospitality supervisors’ work is to monitor operations of the pantry car on board trains which essentially means to look after the preparation of the food, quality inspection, handling passenger complaints and to ensure that the charges of food are according to prices notified by the national transporter.
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The decision to terminate the contracts is currently under reconsideration.(Raj K Raj/HT PHOTO)
The decision to terminate the contracts is currently under reconsideration.(Raj K Raj/HT PHOTO)

IRCTC sacks 500 contractual workers

By Anisha Dutta | Hindustan Times, New Delhi
UPDATED ON JUN 30, 2020 04:48 AM IST
In a letter to all railway zones dated June 25, a copy of which has been reviewed by Hindustan Times, IRCTC informed all its zonal offices that there was no requirement for these contractual workers under the present circumstances.
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Migrants who arrived on Shramik Special trains from various states seen at Danapur Railway station in Patna.(Santosh Kumar /HT Photo)
Migrants who arrived on Shramik Special trains from various states seen at Danapur Railway station in Patna.(Santosh Kumar /HT Photo)

Ticket reservation counters at railway stations to open from May 22

By Anisha Dutta | Edited by Kanishka Sarkar | Hindustan Times, New Delhi
UPDATED ON MAY 21, 2020 09:20 PM IST
Booking of train tickets will resume at around 1.7 lakh common service centres across the country from Friday onward, union railway minister Piyush Goyal also said on Thursday.
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Special Shramik trains are being run by the Railways since May 1 to ferry migrants during the Covid-19 lockdown.(Satyabrata Tripathy/HT Photo)
Special Shramik trains are being run by the Railways since May 1 to ferry migrants during the Covid-19 lockdown.(Satyabrata Tripathy/HT Photo)

Online booking of tickets on IRCTC delayed, Railways blames Cyclone Amphan

By hindustantimes.com | Edited by: Amit Chaturvedi | Hindustan Times, New Delhi
UPDATED ON MAY 21, 2020 11:28 AM IST
Only online e-ticketing will be done through IRCTC website or through Mobile App, and no tickets will be booked across the reservation counter on any railway station, the Railways said.
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Special Shramik trains are being run by the Railways since May 1 to ferry migrants during the Covid-19 lockdown.(Santosh Kumar/HT Photo)
Special Shramik trains are being run by the Railways since May 1 to ferry migrants during the Covid-19 lockdown.(Santosh Kumar/HT Photo)

Online booking on IRCTC for 200 trains to begin at 10 am today

By hindustantimes.com | Edited by: Amit Chaturvedi | Hindustan Times, New Delhi
UPDATED ON MAY 21, 2020 08:36 AM IST
IRCTC ticket booking: These special trains will run on the pattern of regular trains, covering tier 2 cities and also major state capitals like Mumbai and Kolkata, the Railways said.
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On Tuesday, the Railway ministry had said only non AC trains will run, but a day later it has now also allowed AC trains.(HT PHOTO.)
On Tuesday, the Railway ministry had said only non AC trains will run, but a day later it has now also allowed AC trains.(HT PHOTO.)

Railways to run AC trains from June 1: Here’s a list of trains allowed

By hindustantimes.com | Edited by Sohini Sarkar | Hindustan Times, New Delhi
UPDATED ON MAY 21, 2020 12:01 AM IST
Only online e-ticketing will be done through the IRCTC website or through the mobile app. No tickets will be issued across the reservation counter from any railway station.
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Passengers arriving at Thiruvananthapuram railway station through special train services during the ongoing lockdown amid coronavirus pandemic, in Thiruvananthapuram on May 15.(ANI)
Passengers arriving at Thiruvananthapuram railway station through special train services during the ongoing lockdown amid coronavirus pandemic, in Thiruvananthapuram on May 15.(ANI)

Those travelling by special train must ‘agree’ to follow quarantine protocol of states: IRCTC

By Press Trust of India | New Delhi
PUBLISHED ON MAY 17, 2020 05:16 PM IST
The new rule, mentioned in a pop-up on its website, reads “I have read the health advisory issued by my destination state.
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Passengers were seen waiting outside the New Delhi railway station to board the special trains. ( Biplov Bhuyan)
Passengers were seen waiting outside the New Delhi railway station to board the special trains. ( Biplov Bhuyan)

‘Destination address must’: Railways to passengers taking special trains

By Anisha Dutta | Hindustan Times, New Delhi
UPDATED ON MAY 14, 2020 03:20 PM IST
The move will help the government in contact tracing passengers affected by Covid-19, the railway ministry said.
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Maharashtra government, along with the Indian Railways organised a Shramik special train for migrant workers stranded in Mumbai.(Satyabrata Tripathy/HT Photo)
Maharashtra government, along with the Indian Railways organised a Shramik special train for migrant workers stranded in Mumbai.(Satyabrata Tripathy/HT Photo)

People disallowed to board trains due to Covid-19 symptoms to get full refund

By Press Trust of India | Posted by Kanishka Sarkar | New Delhi
PUBLISHED ON MAY 14, 2020 02:56 PM IST
Railways said that on a group ticket if one passenger is found unfit to travel and all other passengers on the same PNR also do not want to travel, in that case full refund shall be granted for all passengers.
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Migrant workers queue to board the Shramik Express bound to their native states during the coronavirus lockdown.(Sanchit Khanna/HT PHOTO)
Migrant workers queue to board the Shramik Express bound to their native states during the coronavirus lockdown.(Sanchit Khanna/HT PHOTO)

Railways says all tickets booked for travel on or before June 30 cancelled; Shramik, special trains remain unaffected

By hindustantimes.com | Edited by Sparshita Saxena | Hindustan Times, New Delhi
UPDATED ON MAY 14, 2020 02:33 PM IST
The operation of Shramik special trains, for the purpose of repatriation of stranded migrant labourers amid the coronavirus lockdown, will remain unaffected.
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Introduction of waiting lists will also lead to reducing the queues for confirmed tickets significantly.(Ajay Aggarwal /HT PHOTO.)
Introduction of waiting lists will also lead to reducing the queues for confirmed tickets significantly.(Ajay Aggarwal /HT PHOTO.)

Railways introduces waiting lists for travellers from May 22: All you need to know

By hindustantimes.com | Edited by Sohini Sarkar | Hindustan Times, New Delhi
UPDATED ON MAY 13, 2020 11:51 PM IST
The order from the Railways to the various zones indicates that it is planning to run mixed services instead of the presently all air-conditioned trains. This means that it may begin services to smaller Tier-II towns along with major cities that the Rajdhani trains cater to at present.
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