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Tuesday, Aug 20, 2019

Apple regularly hears confidential conversations with Siri to improve quality: Report

According to a report on Guardian, Apple says the data is used to help Siri and dictation better understands what the users say.

tech Updated: Jul 27, 2019 23:20 IST
Asian News International
Asian News International
California
Siri is an application which uses voice recognition and detection on the iPhone 4S, outside the Apple store in Covent Garden, London.
Siri is an application which uses voice recognition and detection on the iPhone 4S, outside the Apple store in Covent Garden, London.(REUTERS)
         

Apple contractors reportedly listen to the confidential conversations, the users have with Siri, as part of their job to improve the quality of the voice assistant.

According to a report on Guardian, Apple says the data is used to help Siri and dictation better understands what the users say. The recordings include confidential medical information, drug deals, and recordings of couples having sex.

Apple does not explicitly disclose this in its consumer-facing documentation, however, a small proportion of the recordings are passed on to the contractors around the world. The contractors are tasked with grading Siri on a number of factors such as accidental activation, appropriate responses, and so on.

(The story has been published from a wire feed without any modifications to the text, only the headline has been changed)

First Published: Jul 27, 2019 23:12 IST

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