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Claude AI down? Users say chat and code features aren't working
Thousands took to social media and Downdetector to complain that Anthropic’s AI assistant was unresponsive or throwing errors.
Claude AI is experiencing widespread outages Wednesday, with users reporting failures in chat responses, Claude Code, and login issues across the platform. Thousands took to social media and Downdetector to complain that Anthropic's AI assistant was unresponsive or throwing errors.
Downdetector reports
According to Downdetector, reports of issues began around 1:45 p.m. EDT on Wednesday. By 2 p.m., nearly 2,500 outage reports had been logged, with most users flagging problems related to chat, code functionality, and the app.
Several users shared error messages indicating server-side failures, including repeated “API Error: 500 – Internal server error” notifications while using Claude Code.
Others speculated that the issue may be tied to specific models, with some claiming errors appeared more frequently when using Sonnet.
One person wrote, "Glad I’m not a vibe coder...Claude goes down and I can still get work done. API Error: 500 {"type":"error","error":{"type":"api_error","message":"Internal server error"},"request_id"
Another added, "Switching from Sonnet to Opus should fix it; the Claude Code error appears to be limited to Sonnet."
A third person reported, "From Calude Code: API Error: 500 {"type":"error","error":{"type":"api_error","message":"Internal server error"}"
Another wrote, "Just humming along, knocking things off the todo list, and BAM, API Error: 500. Looks like it's not just me. :/ Sigh, looks like I have to wait to do more todo items with Claude."
Also Read: CEO says programmers are losing touch with coding skills amid AI rise: ‘Who is going to fix it’
Social media reports
Users also turned to X to share their experiences.
One user wrote, "Claude code is down. Even AI needs a break."
Another reported, "Looks like Claude AI is down."
What is Claude AI?
Claude AI is a family of advanced AI models developed by Anthropic, a company founded in 2021 by former OpenAI researchers.
Launched in 2023, Claude is designed to be helpful, honest, and safe, using a technique known as Constitutional AI. It is widely used for coding, writing, data analysis, and complex reasoning tasks.
Claude is available via web and mobile apps, APIs, and enterprise offerings, with models such as Opus, Sonnet, and Haiku catering to different performance and efficiency needs.
