‘I learned this amazing technique from Jeff Bezos’: Ghazal Alagh on how she conducts strategic meetings
Ghazal Alagh's post on employing a technique during strategic meetings that she learned from Jeff Bezos has created a buzz among LinkedIn users.
Ghazal Alagh took to LinkedIn to share a post on how she conducts strategic meetings at her company, Honasa Consumer Ltd, which she co-founded with her husband. She also added that she learned this “amazing technique” from Jeff Bezos.

“Imagine your consumers sitting in every strategic meeting you hold. We at Honasa Consumer Ltd., keep one chair empty at each of our strategic meetings and assume that our consumers are sitting there. I learned this amazing technique from Jeff Bezos, and it’s improving decision-making standards at Honasa,” the entrepreneur wrote on LinkedIn. In the following lines, she added how the technique has helped her.
Also Read: ‘When you shouldn’t think about starting-up?’ Mamaearth’s Ghazal Alagh lists 3 crucial points
“Our goal is to be one of the market’s most consumer-conscious companies,” she added in the concluding lines. She completed her post with a picture from her meeting room.
Take a look at the post shared by Ghazal Alagh:
The post was shared a little over an hour ago. Since then, the share has accumulated more than 1,000 reactions. The share has also collected several likes.
How did LinkedIn users react to the post?
“Great initiative! Kudos! Just curious: while making decisions on employee policies, do you also keep employees in the room? I wish more entrepreneurs were as employee-conscious as they try to be customer-conscious. Because, at the end of the day, how your consumers feel is largely dependent on how your employees feel. Isn't it?” asked an individual.
Another added, “By putting the consumer at the heart of every strategy, businesses can create more meaningful connections, drive customer satisfaction, and build long-term loyalty.”
Also Read: Mamaearth’s Ghazal Alagh responds to woman’s viral post criticising company’s products: ‘You woke up with a lot of hate’
A third social media user commented, “I don't assume I consider consumers in the meeting because the customer is the king”.
A fourth wrote, “Just like how Amazon does it!! It's quite an interesting method.”
Ghazal Alagh started her career as a corporate trainee at NIIT in 2008. In 2012, she launched dietexpert.in, but it lasted for a year. In 2016, she co-founded Honasa Consumer Pvt Ltd (Mamaearth) with her husband, Varun Alagh.
What are your thoughts on Ghazal Alagh’s post on how she conducts strategic meetings at her company?
ABOUT THE AUTHORTrisha SenguptaTrisha Sengupta works as Chief Content Producer at Hindustan Times with over six years of experience in the digital newsroom. Known for her ability to decode the internet’s most talked-about moments, she specialises in high-engagement storytelling that bridges the gap between viral trends and traditional journalism. Throughout her tenure, Trisha has focused on the intersection of technology, finance, and human emotion. She frequently covers personal finance and real estate struggles in hubs like Gurgaon, Bengaluru, and Hyderabad, while also documenting the unique challenges of the NRI experience. Her work often highlights the movements and philosophies of global newsmakers and personalities like Elon Musk, Mukesh Ambani, Nikhil Kamath, Dubai crown prince, and MrBeast. From reporting on Amazon or Meta layoffs and startup culture to the emergence of AI-driven platforms like Grok and xAI, she provides a grounded and empathetic perspective on the stories shaping our world. When not decoding the internet, Trisha is likely offline: lost in a book, exploring a historical ruin, or navigating the world as a solo traveler. She balances her fast-paced career with family time and a healthy dose of curiosity, currently trading her "human" sources for silicon ones as she masters AI to future-proof her storytelling.Read More

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